Christmas Delivery Timeframes
Embossing Orders:Please allow at least 3 working days for personalisation. Order by 12pm, Monday 19th December (UK Mainland Delivery only)Next Working Day UK Mainland Delivery: Orders placed before 3pm, Thursday 22nd December, will be expected to be delivered on Friday 23rd DecemberStandard UK Mainland Delivery: Orders placed before 3pm, Wednesday 21st December will be expected to be delivered on either Thursday 22nd or Friday 23rd DecemberUK - Highlands & Islands: Orders placed before 1pm, Monday 19th December will be expected to be delivered between Thursday 22nd or Friday 23rd December - dependent on location.International Deliveries: Orders placed before 1pm, Monday 19th December will be expected to be delivered within 5 working days - dependent on location.
ORDER AND RETURNS INFORMATION
Orders received before 3pm will, wherever possible and subject to stock availability, be dispatched the same day. All parcels are sent via a Signed for Courier Service which will require someone to be in when the parcel is delivered unless a safe place instruction has been provided.
STANDARD DELIVERY £4.95
Available to the UK Mainland and may take up to 2-3 working days - but often quicker.
UK Mainland – Includes England, Wales and parts of Southern Scotland (AB10-36, DD, DG, EH, FK, G, KA, ML, PH1-14, TD, KY)
NEXT WORKING DAY £10.00
Available on orders placed by 3pm to UK Mainland addresses, Monday to Thursday only. Parcels are sent on a 24 hour next working day service with DPD. Orders placed on Friday morning on a Next Working Day service will be delivered the following Monday and orders placed on a Friday afternoon, Saturday and Sunday will be delivered the following Tuesday. In the event of a Bank Holiday, this will take an extra day. The Next Working Day service cannot be used for goods paid for by cheque, any item being personalised or certain heavy goods. You will be advised if the Next Day Service cannot be applied to an order.
NORTHERN IRELAND, HIGHLANDS & ISLANDS, ISLE OF MAN £4.95
For postcodes BT, IM, IV, HS, KA27-28, KW, PA, PH, AB37-56, FK19-21, ZE. Delivery is made by DHL, DPD or Royal Mail and may take up to 3 - 5 working days.
Europe - £20 USA - £30 Rest of World - £30 If ordering online the website may allocate a price for delivery but this may be altered at dispatched due to the final volumetric weight. We will contact you should the price change.
If you are not entirely satisfied with your order or you wish to change it, we will gladly exchange or refund any unused items within 28 days of purchase.